Frequently asked questions
If your question is not answered here, reach out on Discord or Zalo — our contact details are in the footer.
Gem farming, RSS/resource collection, barbarian hunting, and alliance rallies — all controlled through Discord, plus claiming recurring event rewards.
Through Discord. You can start, pause, or check on your farming session from your phone or a computer without opening the game client.
Any third-party automation carries some account risk, since it is not part of the official game client. We cannot promise zero risk — what we do offer is a refund for the affected period if your account is banned due to a bot error. See our FAQ and Refund Policy for details.
A Discord account to control the bot, plus a supported setup — our team guides you through onboarding on Discord.
If the ban is due to a bot error during your active service period, we refund that period fee. See the Refund Policy page for the exact conditions.
Yes — the weekly plan exists specifically for that.
You control Rok Bot Pro from the Discord app on iOS, Android, or desktop. Farming runs in the background while you manage everything through Discord messages.
Yes — while a farming session is running, the bot needs to stay connected. You can pause from Discord on iOS, Android, or desktop whenever you want a break.
The weekly plan bills per 7-day cycle; the monthly plan bills per calendar month at a flat rate. Exact current pricing is on our Pricing page.
No automation tool can honestly promise that, and we do not make that claim. What we commit to is a refund for the affected billing period if your account is banned due to an error in the bot itself — see our Refund Policy for the exact conditions.
If a ban is caused by a bot error during your active subscription period, contact us on Discord with your account details and we will process a refund for that period per our Refund Policy.
Yes, contact support on Discord and we will help you move between plans at your next billing point.
Account safety questions? See our Refund Policy and Pricing.
Still have questions?
Reach out on Discord — our team can walk you through setup and pricing.